Shipping Policy

Last Updated: June 2026

Thank you for shopping with MaltipooMania! We take pride in creating unique, high-quality products and getting them safely to your doorstep.

Order Processing

Many of our products are made-to-order or produced in small batches.

Typical processing times are:

  • Order processing: 1–2 business days

  • Production (if applicable): 1–5 business days

  • Packaging and shipment: 1 business day

Most orders ship within 2–6 business days.

Production times may be longer during holidays, special promotions, or periods of high demand.

Shipping Locations

We currently ship to:

  • Canada

  • United States

If you are located outside these countries, please contact us before placing an order.

Shipping Methods

Orders are shipped from Saskatoon, Saskatchewan, Canada using trusted carriers such as:

  • Canada Post

  • USPS (via Canada Post partners)

  • UPS

  • Other regional carriers when appropriate

Shipping methods may vary depending on package size, weight, and destination.

Estimated Delivery Times

Canada

  • Standard Shipping: 3–7 business days

United States

  • Standard Shipping: 4–10 business days

Delivery estimates begin after your order has been produced and shipped.

Please note that these are estimated transit times and are not guaranteed delivery dates.

Tracking Information

All orders include tracking whenever available.

Once your order ships, you will receive a shipping confirmation email containing your tracking number and tracking link.

Please allow up to 24 hours for tracking information to become active.

Shipping Delays

While we work hard to ship orders promptly, delays can occasionally occur due to:

  • Weather conditions

  • Carrier disruptions

  • Customs processing

  • High shipping volumes

  • Events beyond our control

MaltipooMania is not responsible for carrier delays once an order has been accepted by the shipping provider.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information.

If an incorrect shipping address is provided and the package is returned to us, additional shipping charges may apply before the order can be resent.

Please review your shipping details carefully before completing checkout.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date.

Please include:

  • Your order number

  • A description of the issue

  • Photos of any damage (if applicable)

We will work with the carrier to investigate and determine an appropriate resolution.

Customs & Import Fees

For international shipments, customers are responsible for any customs duties, taxes, or import fees that may be charged by their local authorities.

These charges are not included in the purchase price or shipping charges collected at checkout.

Contact Us

If you have any questions regarding shipping or your order status, please contact us:

MaltipooMania

350 Fast Court
Saskatoon, Saskatchewan S7W 0W8
Canada

Email: support@maltipoomania.com

Phone: (306) 370-4173

We appreciate your support and look forward to delivering something fun and unique to your doorstep.